To place an order in Biopanadería you can add to the cart all the items you want to the shopping cart page by pressing the Add to Cart button, then go to the purchase process using the shopping cart icon and by clicking on the button Box Checks the items you have added. If you have a discount code, add it during the purchase process in the corresponding box click on the Use button. Next, click on the "Continue shipping" button. You can still edit your order until the end of the payment process, for this you have situation links under the Biopanadería logo, or buttons to return to the previous screen. After specifying your data, select your preferred payment method. When you click on the "Continue payment" button, the order will be completed and you will receive a confirmation email. The order is processed once the payment has been notified to Biopanaderia.

No, it is not necessary to register in Biopanaderia to place an order. In the case of not being registered you can also place your order. It will only be necessary to complete all the required data each time you make a purchase, including a mobile contact number to keep track of the shipping updates and that the carrier can get in touch in case you need it.

From Biopanadería we recommend that the user register to get a better shopping experience, since it will have a personal space where to manage all their data, including their most common delivery addresses. You can also see the orders that you are doing and you can repeat the one that you want without the need to redo the cart with your preferred products.

No, it is not possible to modify an order once confirmed, as it is automatically processed.

If for any reason you want to cancel your order, write them as soon as possible using the Contact Form or Call us To proceed to cancel it. However, if the order has already left the worker, it will proceed as if it were a refund.

Biopanaderia has different methods of payment available, including the most used as Shop Pay, Gpay, Paypal or credit card.

Shipping is free for orders that exceed € 35.
For orders that do not reach this amount, a charge of 4.9 VAT included for shipments within the peninsula of Spain and Portugal will be applied.

The delivery of your order will be made through the best messaging services available in the market. As soon as they have proof of the order, you can use the tracking number to consult the status of the shipment.

For the Iberian Peninsula, the approximate delivery time is 24/48 hours on working days, since we rely on the order to the carrier. The average period of preparation of orders is between 24 and 48 hours.
In the case of elaborate that punctually stay without stock, 24/48 hours will be delayed to those indicated above, to include the production process of products made for you from the observer to your home. If the order is made on Saturdays, Sundays or holidays (national or local), the order will be processed on the first working day after the day of realization. For other destinations you can consult both the Shipping policy Y Reimbursement policy, Like the Terms of service. In case of break break, we will contact you immediately.

All orders made in www.biopanaderia.com. They have a tracking or tracking number that will be facilitated when shipping and you can know through any of the communication channels established by our website.

Through the tracking number, which will be activated by the distribution company, you will always know the status of your package. If you are not at home, the dealer usually leaves a notice and returns the next day; If the client is not available again, the items sent will remain at the transport agency for a limited time waiting to be collected by the client. If this period exceeds, items are returned and storage costs
And the products that have been damaged or expired are charged to the client.

If the packaging is slightly damaged, take a photo before opening it, then, you can accept the products and check your integrity once the packaging is open. If the merchandise is not in perfect condition, please send us some images of the products inside within 24 hours. Biopanaderia is committed to reviewing the case to find an easy and quick solution. For the return, use the same protective box in which you received your order.

If you want to receive the order at a different address to the billing (workplace, a family member or friend, holiday, etc.), you can do so by indicating the desired shipping data in the Send Send section.
You can also save the different addresses in your personal space to use them when you want.

Currently we ship to Peninsula, Baleares, Canary Islands, Ceuta, Melilla and Portugal (except Portuguese Islands).
In any case, if you are interested in this option you can get in touch with us using our Contact Form and request information about it.

In the event that you are not fully satisfied, we offer you 10 working days of right to returns and changes in items that have not been used or despised and whose container is in perfect condition and that meet our policies. To make a return you can consult the procedure both in the section of Shipping policy Y Reimbursement policy, as in the Terms of service.
The return is free provided that the product is in poor condition or an unsolicited product has been received. To do this, you will be given a return instruction and you will have the option that is collected by our messaging service at the indicated address or send it yourself using the transport company that best suits you.

Yes, when a product is in poor condition, for having received an incorrect product, we offer you 10 natural days of right to returns in products that have not been used or despised and whose container is in perfect condition, following in any case ourReimbursement policy.

The refund will be processed through the payment method used to make orders.

To open an account at bioandelos.com you just have to press on my account and then to create an account. Complete the form with your name, surname, email and a password. Then click on create my account.
The system will guide you so that you can end the registry correctly.

If you have forgotten the password, you just have to click on "Retrieve password", under the Enter button. The system will guide you so that you can access correctly.

Prepare your order as we indicated in the question, how do I place an order in BioAndelos?

Once you have chosen all the products you want,
Go to the purchase process using the shopping cart icon and pressing on the box button Check the items you have added. At that screen you have a box to add the discount code. Add it during the purchase process in the corresponding box and click on the Use button.

You already have the discount coupon added and you can continue with the purchase process.

Keep in mind that you can only use a coupon on request.

If you are registered and you have an account in Biopanadería, you can once receive an email, SMS or WhatsApp with a link to use a discount coupon. If you receive the link, it is very easy to use. The only thing you have to do is click on the link, which will take you to our website www.biopanaderia.com with the coupon already entered in your cart. Do the purchase as we indicated in the question, how do I make an order in biopaneader? And when you have all the products you want to buy, go to the cart and click on the Box button. On the home screen of the payment process you will see that your coupon is already entered in your cart. You only have to continue and finish the payment process.

Remember that you can only use a coupon on request.

All fresh and dry biopanning and packaged ingredients have a preferential consumption date, since when the date comes on the label, the product may continue in optimal conditions of consumption.

For more information, visit the article on our blog Dates of consumption in bakery, pastry and ecological biopanaderia pastry Dedicated to this topic.

To answer this question visit the article of our blog where we explain How to preserve fresh biopanning.

If this happens, we apologize, you should contact us as soon as possible through the Contact Form or Call us And we will do everything in our Hand to resolve the incidence as soon as possible.

In our observer we do not have a physical space for the sale and delivery of orders, but you can place your order at Biopanadería.com and we will give you in the direction you want.

We guarantee maximum seriousness and reliability, both in prior purchase support and on orders management. We also commit to respect the estimated delivery times. In case of unforeseen delays that do not depend directly on us, the customer service team will always notify you immediately. You can get in touch with us 24 hours a day and 7 days a week by email or by WhatsApp.

For BioAndelos, the opinion of all our clients is important for it if you want to contribute any suggestions you can go to us using the Contact Form, or through any of the available media.